Basically, it is all in one, so when you leave the office and go to the plant floor, you know that you're not going to have to go back and waste more time. We have quite a large campus, and taking this one device and doing troubleshooting with that one device saves trips back to the office to get another tool if one was forgotten. The ability to see into our network with one device affects the efficiency and the cost of our network troubleshooting. With AirMapper, there are definitely cost and efficiency savings. It's able to gather a tremendous amount of data in a small amount of time for quick assessment. In addition, with more than half of our network department working remotely, it allows our onsite technicians to gather data very easily and have it uploaded to the cloud so that those of us who are not in the office can access that data immediately. We don't really use it much to validate any changes.
Troubleshooting of problems has certainly been a lot more streamlined. It is definitely a cut above everybody else. It's better than some of the stuff that I've seen out there today in this kind of platform and small package. Its ability to visualize key performance metrics is pretty good. We've used it for looking at the data from a troubleshooting perspective in the cloud and for using that data in the AirMagnet tool on a laptop. It is definitely better for the techs to not have to carry around the laptop to do that work. It does the exact job of what the bigger clients on the laptops do, but it does it a lot easier and a lot more streamlined. The AirMapper Site Survey app's ability to gather WiFi site survey data is fantastic. The key information is almost immediately presented to you with no messing around.
We use the pre-programmed AutoTest feature in certain situations. It's capable of finding basic network problems very quickly. Not having to carry multiple devices is very useful. It is quite useful to have everything in one unit-from copper to fiber to wireless and all of the tests in between.
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